About MorA

"  If a sender is having issues with the spam folder or getting “this message looks suspicious” banners in Gmail, it is most likely due to domain reputation issues and not simply because they have an open pixel in their message. "    This seems like nonsense to me, i get it, if you can blame an issue on something you don't have to fix, its a common human psychological reaction, however, from our experience, its the position of the tracking pixel code that is causing "this message looks suspicious"  banners. Moving the tracking pixel markup to the END of the  html manually, before the closing body tag, these gmail warnings go away ... View more

So today we put out an email campaign, and the system would not let us proceed WITHOUT the tracking pixel code, which we were prepared to do, and we decided opens tracking was not as important as a big spam message mentioning malicious emials, but the system would not let us continue with the "errors" in the code. So we noticed that when using the built in "let us fix it" feature, the tracking code is being inserted immediately after the body tag. If we MANUALLY added the code at the very end, before the closing body tag, the gmail client spam warning and malicious email warning that hides the header image, magically went away, we tested this a few times, on different gmail mobile devices AND desktop devices, and so we went this direction. So it seems on our end, that the automatic fix, that puts the tracking pixel right after the body tag, is a huge problem.  ... View more

Hi Caitlin, Yes same message. When we include the tracking code in our email, and send the test,  Gmail, mobile and browser client, shows the Grey Spam warning, and hides images. When we remove the tracking code, The message goes away. and no imaqe are hidden.  We use MJML to build the emails, if we use the "errors detected" "no tracking pixel" warnings and feature to fix the error and insert the tracking pixel code, it gets inserted after the opening body tag.    ... View more

just tested it, with tracking pixel,  spam message and hidden images in gmail, without tracking pixel no spam message in gmail, and images not hidden, what more evidence to you need? ... View more