Doesn't make any sense. This should be based upon my email address as the sender. Not Constant Contact as the sender. This is the first time that I have emailed these clients and they aren't getting my newsletter because, in the past, they marked the massage coupon email that they got through Constant Contact and the clean out your gutters email that they got as spam and now just because I am using Constant Contact they aren't getting my emails. The email should only go into suspension if they marked the email from my email address as spam or blocked me. My emails shouldn't be supsended because they were annoyed with the discounted oil change email. And I am not going to waste time getting them to 'talk to their ISP to get Constant Contact reclassified as not being spam'. If this is a more prevelent issue than the two clients that I have right now I will not be using this service. Whether a client has my email marked as spam should be specific to my email address, not every email coming from Constant Contact. Your policy is like having someone mark a Gmail email as spam and going forward no-one who is using a Gmail account can email that person ever.
... View more
I am brand new to Constant Contact and we just sent our second email, and some of the recipients are first time recipients. Three turned up on the Bounced - Suspended list. Since these are first time sends my only conclusion is that their ISP / email provider has previously marked Constant Contact emails as spam. Not good for those of us who are new to the service, trying to send emails to clients.
... View more