About lmoffat

How can we tell the difference between a temporarily suspended vs. indefinitely suspended account? Your reports only show "Suspended."   Also your statement that emails are only suspended after bouncing as "non-existent" is false. I have a colleague within my company whose email address is absolutely valid, and they are marked as "Suspended". There's no way an email ever bounced as "Non-existent" to that email address.  ... View more

It's been made clear that CC will not bring back the ability to have multiple email addresses per contact. However, you have done nothing to resolve the issue of current contacts that already had email types assigned.   Every contact download has two sets of columns for email/permission/status etc., one set for "Email - Home" and one set for "Email - Other". Those are the email type categories we were previously using on our account. To segment and upload lists again, these columns have to be manually merged every single time, because CC only allows for one column to be marked as "Email" now in an upload.   This is very time-consuming and terrible UX.     When will this be fixed?  ... View more

Full agree. Also, it's exceptionally annoying to have to scroll through campaigns because clicking the forward arrow keeps you at the bottom of the screen/page, so you have to scroll up again to view the next page in order.  ... View more