About Beatriz_R

Beatriz_R · ‎10-08-2019

Hello @Bio-Mechanics_Cycles , I'm happy to hear the addition of the 'Contacts' sub-nav has improved the navigation for you. At this time there is not a way to set defaults, however I've passed along your feedback to the team. I can say that there will be improvements made to the 'Search' function as well as being able to dictate which columns you can view after the initial Beta release, though I don't have an exact timeframe for that quite yet. I've moved this post to voting for the feedback on making 'Contacts' the default view! Thank you!

Beatriz_R · ‎09-25-2019

Hello @MisaH , Thank you for submitting this feedback! I've opened it for voting, however I'd love to know the reason you are wanting to do this? Any insight we can get on the reasoning will help with the possible implementation of this feature.

Beatriz_R · ‎09-25-2019

Hello @JumpStart2 , Thank you for reaching out with this feedback! I would love to get some more clarification on what you mean. Are you resizing one of your browser windows, and consequently unable to navigate in CTCT after doing so? Are you able to explain what page you're on when that happens, and what options you're unable to access? When the window is resized, it should move any options on the side to the top or bottom of the page. Is that happening at all?

Beatriz_R · ‎08-14-2019

Hello @RickB47286 , I apologize this happened to you. Do you remember if you were attempting to quicksend to a contact that is active and allowed to receive emails? Are you experiencing this issue with other contacts as well?

Beatriz_R · ‎08-14-2019

Hello @QuintonE , I apologize this happened to you! Did you fully add the contacts and then they got deleted? Or did you leave them on the 'add' screen before submitting the work? If so, do you know about how long you may have left it there for?

Beatriz_R · ‎08-14-2019

Hello @Bio-Mechanics_Cycles , Thank you for this feedback! We've recently made a change where we added the 'Contacts' sub nav next to 'Lists' and 'Segments' underneath the 'Contacts' tab, so it will still default to your lists at first but you can click the tab more easily to then see your Contacts instead. Would you say this has made it any better for you at all?

Beatriz_R · ‎07-16-2019

Hello @LindaK07 , Thank you for reaching out with this feedback! At this time this is a request that we are definitely tracking and collecting votes on. I've added you to the count and have let our developers know as well! Please continue to let us know of anything else you'd like to see.

Beatriz_R · ‎06-25-2019

Hello @ClareS58, Thank you for bringing up this feedback! When you were uploading the file, was another column selected with that field already? Currently our system only allows one column per field per upload so you cannot select 'phone - home' for 2 different columns.

Beatriz_R · ‎06-25-2019

Hello @CRCCole, Thank you for this feedback, I'm sorry to hear you're experiencing this! May I ask what browser and device you are using, and what exact steps you take to remove contact(s) from a list?

Beatriz_R · ‎06-25-2019

Hello! Are you referring to the unsubscribed list on your contacts page? This group of contacts should function the same as other lists, and you should be able to delete your unsubscribed contacts. (Click here to learn how to delete contacts that are in a list). Are you looking to delete them from somewhere else? Also is there a reason you want to delete the unsubscribed contacts from your account? You have the ability to view them in the account for your own record but they are no longer counted toward your contact total.

Beatriz_R · ‎06-24-2019

Beatriz_R · ‎06-24-2019

Beatriz_R · ‎06-24-2019

Hey @CharlesM89, No problem, we appreciate the feedback! May I ask where you would have expected to see the Export option?

Beatriz_R · ‎06-24-2019

Hello @MichaelN58039, Thank you for submitting this feedback! We are relying on the feedback during the BETA phase to better prioritize our work. In order to view all your Active contacts, you will want to click Contacts > 3 dots on the top right > View All Contacts. Once you get on the 'All Contacts' page, there is a drop down for 'All Statuses' at the top, which you can choose 'All Subscribed' instead. This will show you all contacts that are actively subscribed to your account. Are you able to share where you would ideally like to see this option? As well as what was confusing about deleting addresses that you would like to see changed?

Beatriz_R · ‎06-24-2019

Beatriz_R · ‎06-24-2019

Hello @WCAadmin, Thank you for the feedback, we really appreciate your time in providing this during the BETA phase for Contacts so we know how to prioritize our work! I wanted to provide an update that those two things you are requesting are coming! We don't have an official release date yet, but we will be improving search to allow 'Company Name' search (as well as other fields) a little further into the BETA, as well as the ability to Add Contacts from the 'All Contacts' screen, instead of just from within a list. For now, as mentioned above you can use Segments or do an export of the whole account and filter in Excel by the Company Name field/column. Please keep submitting all your feedback as it helps us immensely!

Beatriz_R · ‎03-11-2019

Hello @TransglobalS , Thank you for taking the time to provide this feedback. I've gone ahead and opened this for voting and passed it along to our engineers.

Beatriz_R · ‎03-11-2019

Hello @LanceL5 , Thank you for providing this feedback. At this time we do not have a way to enable specific accounts to create more than the allowed amount of lists. Would you be able to explain to me how you use your lists and the reasoning behind needing more than 999? That way I can pass the feedback along to our engineers.

Beatriz_R · ‎02-19-2019

Hello @VivianM633, Thank you for providing this feedback. I agree this would be beneficial and have opened this post for voting!

Beatriz_R · ‎02-19-2019

Hello @LeahW151, In order to provide a free download for sign ups, they will first have to successfully sign up via the form to be added to a list into your account. You can segment these sign ups to get added to a specific list via the Sign Up Forms settings, and set up an Autoresponder with a link to their free download to send to new members of that list. Here are some FAQs that will help get started with that! https://knowledgebase.constantcontact.com/articles/KnowledgeBase/5300-overview-list-growth-tools https://knowledgebase.constantcontact.com/articles/KnowledgeBase/27931-Overview-Automated-Email-Series

Beatriz_R · ‎01-09-2019

Hello @DeborahA66, Thank you very much for your feedback. At this time it is not possible to update the verbiage on the Sign Up Form footer, but I am opening the request for voting and passing the feedback along. Something you can do is include your own Privacy Policy link if you have one, here is an article that goes over the process of that: https://knowledgebase.constantcontact.com/articles/KnowledgeBase/27830-Set-A-Privacy-Policy-For-Your-Business?lang=en_US

Beatriz_R · ‎11-19-2018

Hello @LindaS27, At this time there is not a way to archive your lists. As an alternative you can either 'favorite' the lists you do use so they appear on the top, or rename the other lists to include a description in the name saying it's archived (ex. "(Archived) General Interest"). Were you hoping for something that archives/displays it separately outside of the Contacts page?

Beatriz_R · ‎08-21-2018

Hello @JayneW, Thank you so much for this feedback. This is definitely something we are tracking reports on and I have opened this post for voting!

Beatriz_R · ‎06-20-2018

Hello @AmyM42, I apologize for the frustration, this is something that's being looked into by our engineering team and they are working on making this easier and better to use. At this time the best way to keep track of them would be by exporting the contacts you want to look at to be able to mark which ones you've already gone through. I appreciate you bringing this up and I have passed this feedback along!

Beatriz_R · ‎06-20-2018

Hello @PeterH01, Thank you for submitting this feedback! We don't quite have a time frame on when new additions will be added to the pop-up forms but I've passed this along to our engineers and we are always looking for ideas to implement and improve!

Beatriz_R · ‎06-14-2018

@AngelaK175, I apologize for the complication with resubscribing your contacts. We appreciate the feedback and are aware of the difficulties with this process. I've passed along your experience and feedback to our engineers and we will continue to work toward making this better, thank you for sharing this with us.

Beatriz_R · ‎06-06-2018

Hey @ESC-Region-12, Now that your request is in voting, others can view it and click the 'thumbs up' to vote, or comment on the idea! We use these posts and forums to pass along feedback to our engineers when implementing new features in our product.

Beatriz_R · ‎06-04-2018

Thank you @ESC-Region-12, I agree this would be a great feature to have and have opened this for voting.

Beatriz_R · ‎06-04-2018

Hello @ESC-Region-12, Thank you for bringing this up, this is great feedback. To better track your request, would you be able to elaborate on what you would use these landing pages for specifically?

Beatriz_R · ‎05-23-2018

Hello @JeffA569, Thank you for reaching out. At this time it is only possible to have the Unsubscribe link at the footer of the email. I've passed along your request for this!

About Beatriz_R

Re: Beta test

Re: Add report - list of lists - Status changed to...

Re: bad when split screen - Status changed to: Ope...

Re: event invitations - Status changed to: Open Qu...

Re: work cancalled - Status changed to: Open Quest...

Re: Beta test - Status changed to: Open Questions

Re: Images in Contact Fields - Status changed to: ...

Re: columns for uploading contacts - Status change...

Re: Removing contacts from list - Status changed t...

Re: Deleting contacts - Status changed to: Open Qu...

Re: Website additions - Status changed to: Open Qu...

Re: Websute - Status changed to: Open Questions

Re: contact export button - Status changed to: Ope...

Re: # of Active Contacts - Status changed to: Open...

Re: Company Name - Status changed to: Voting Open

Re: Company Name

Re: Unmatched Fields for "Province"; "Cell" and "T...

Re: Email lists - Status changed to: Open Question...

Re: Needs to Add Operational Email Functionality -...

Re: Landing Page Customization - Status changed to...

Re: Sign-up form detail - Status changed to: Votin...

Re: archiving lists - Status changed to: Open Ques...

Re: Resubscribe Procedure needs to be simplified -...

Re: deleting contacts - Status changed to: New

Re: Pop Up Sign Up Form with Better Design Creativ...

Re: contacts - Status changed to: New

Re: Landing Pages

Re: Landing Pages - Status changed to: Voting Open

Re: Landing Pages - Status changed to: Open Questi...

Re: Update Profile Link Needed