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About JoscelynW
JoscelynW
Campaign Contributor
since
11-13-2015
04-30-2024
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03-15-2022
08:07 PM
I appreciate the help @Frankie_P. We're looking forward to hearing back on this later!
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03-11-2022
06:23 PM
Hello Frankie, Thanks for the update, good to know that there is a max. As for the example, As a game company, we use custom fields to send unique download codes to users. We assign a unique code for each game to their account. Let's say I have a game 'Until Then' matched to a custom field called 'Code: Until Then'. When I go into my email creator, click insert, custom field, and click the drop down list, there's a high chance it won't appear on the list. In that same drop down list I have the custom fields for "Code: Soulstice, Code: In Sound Mind, Code: Cris Tales" but not for for ""Code: Until Then". For this case I had to choose a different custom field and rename it to "Code: UT" before I was able to insert it into the email. There are a few other examples of other custom field "Codes" that also don't appear. Sometimes they show up when I create them, sometimes they don't. Ideally, every custom field we create would show up in the list when crafting an email. I'm including an image that also shows off how the list doesn't seem to be ordered in any way. It would be lovely if it were alphabetical. I'm also including another image that shows off a few of the custom fields we've made. Around half are available in the dropdown list in the email editor.
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03-11-2022
12:48 AM
Hello! It's possible for users to make an unlimited number of Custom Fields. However, when making an email and clicking Insert Contact Details, the list of possible custom fields is limited to only 40. This makes it very difficult for us as we have many custom fields we use to send unique playtesting codes to our game testers. Please expand the list to include all of the custom fields. Additionally, the list is not in alphabetical order, making it difficult to sort through even if the custom field I wanted was buried in the list. If possible, please let me know when this is updated, thank you!
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02-22-2021
07:25 PM
Hello, I've gotten a good user flow established with a custom API integration so far, but I'm running into issues where it seems when too many people submit the form at once, the token doesn't have enough time to get returned to be used by the next request and ends up being blank and causing authentication errors. Then I have to manually refresh it. This is a terrible UX though and is causing loss of leads. I have created somewhat of a workaround by logging the user data and then using a cron job that does a bulk add/update into the list. However, I still need to check if the email is already in the list because when they're added they receive a promo code that gets inserted as a custom field. As it is now, the same person could keep submitting the form and get multiple codes because it will just update the custom field with the new code. My concern is that I'll just run into the same issue with the token breaking when multiple people submit the form because it's having to use the token and refresh it for every form submission. I can't use the same workaround since the user needs to immediately be given a message telling them if the email exists already. Is there some solution to this? As far as I know I have to refresh the token for every single request and that will be problematic if multiple people submit the form within milliseconds of each other. Thank you for any insight you might have
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12-02-2020
05:44 PM
I'm integrating the Constant Contact API V3 and I'm able to add new contacts and update existing ones. I need to however, determine if they already exist so I can either add new or update the existing contact. At first I thought I could use the /contacts/sign_up_form endpoint, but the syntax is slightly different between the /contacts and /contacts/sign_up_form. Hence why I need to determine beforehand to either update, or add new so I can use a different set of JSON data. When I execute the following, all I get returned is a 1 no matter if they exist or not. // check if email already exists
$encodedEmail = urlencode($ccEmail);
$url = 'https://api.cc.email/v3/contacts?status=all&email='.$encodedEmail.'&include_count=false';
$ch = curl_init();
$header = array();
$header[] = 'Accept: application/json';
$header[] = 'Authorization: Bearer '.$accessToken;
$header[] = 'Content-Type: application/json';
$header[] = 'Cache-Control: no-cache';
$header[] = 'Postman-Token: '.$APIkey;
curl_setopt($ch, CURLOPT_URL, $url);
curl_setopt($ch, CURLOPT_HTTPHEADER, $header);
$response = curl_exec($ch);
curl_close($ch); According to the documentation, I should get either an empty array if they do NOT exist and an object with user data if they DO exist. See: https://v3.developer.constantcontact.com/api_guide/contacts_create.html Not sure what I'm missing here. I'm refreshing the access token on every call, so I know it's not that, otherwise I would probably get an unauthorized error. Can anybody shed light on this?
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11-20-2020
03:21 PM
1 Kudo
I've got it working, but my only issue is refreshing the token after expiration without granting permission again, either 2 hours after use or 24 hours without being used. If I generate it initially, then keep submitting the form it works fine, but that's not realistic. Can I run a cron job to somehow keep the token alive?
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11-19-2020
06:33 PM
Hello, I'm trying to add contacts via a custom form (not a standard CC form) on a website, but don't want the user to have to take any other actions other than submitting the form. Is this possible? I'm able to add a contact using the server flow, but only after I've logged in and that won't work for anonymous users visiting the website that want to just sign up. I need to use a custom form because I'm doing things on my end with a database that stores data being used in a CC custom field that gets sent along with the contact information when the contact is created. All I've found is outdated methods that don't work. Thank you
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