About GSMsince1927

Okay great! Thanks for your help! This would be a great feature to add!  ... View more

Due to the number of contacts we already have and the number of services we offer, the existing segmentation would not accomplish what we need. We would have to individually sort 25,000 contacts.   Currently when we pull our contact list from our system we do what you had mentioned above. We upload every email via excel (even though many of them are already listed as contacts) to a new list. Then we get the notification " 700 existing contacts, 300 new contacts added." (Just for an example)    So to answer your question about a singular list, yes! We would love to be able to make a campaign, upload one singular list for that specific campaign, and there be an option to "send all now" or an option to "Split contacts into multiple campaigns" and the software split the contacts based on the number we have decided for that campaign.    For example, say we have  a campaign we have created, we then finish the content and move to the "Select Recipients" page, we have the ability to upload a list from there and upload a list of 16,000 people to send it to. Then the next option would be send all now or split contact into multiple campaigns. We decided for the 16,000 people list to split it in groups of 2,000. After that the hope would be the original campaign we have created would then copy automatically 7 more times and divide the 16,000 contacts between those campaigns and make those list automatically with the same name as the campaign.  ... View more

Thanks for your response! So we have 9 different divisions. Some customers use us for multiple divisions so as far as I could tell, the segments would not be beneficial. We send emails for our HVAC members, gutter customers, insulation and crawlspace customers and our commercial customers along with many other categories.   We also like to target specific customers as well. For instance, any person that just got an AC install we would not want to send them a special coupon for money off a new install. But we do want to send that coupon to a homeowner that just had repairs done within a year. We on the back end pull that list of customers but, say the list consists of 5,000 people. We would want to split it up between multiple days and send 1000 emails per day.    The reason we separate them out is because we do not want to overwhelm our office staff with calls and emails regarding scheduling whatever is on the email campaign. So we have to create smaller batches.    We also add new customers to our system every day so the lists we create in constant contact are never the same. We have to make new lists for every single campaign.  ... View more