Thank you for your reply. The event is still open so I can export the report as you indicated but I have a follow-up question. Would the use of the Discount Code affect the ability to update the payment status? Is that why the status shows as 'Not Applicable' as opposed to the 'Pending' status?
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We used a Discount Code when recording the registration for some individuals on an Event. The pay status then displayed 'Not Applicable'. We received payment and now I want to update that status but I am unable to do any kind of update the pay status. Any advice?
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I am not able to select the individual for update. I wonder if I need to do something else first. The Registration status shows 'Registered' for this individual.
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