I used to be able to download all the comments people made when they unsubscribed. How can I do that now, or at least see the comments somewhere? ... View more

1. Why is the list of names sorted within each letter of the alphabet but the letters seem to be in random order? It takes much longer to find the names I want. Please put the letters in alphabetical order. 2. Is there a way to import a list of addresses I want to remove from a list or multiple lists? I much prefer to manage this in spreadsheets and then import, since I have so many addresses to manage. It used to be very simple in the old version of contact maintenance. ... View more

In the previous version of this system, when I uploaded a list of email addresses, I could find out who was already unsubscribed, so that I could process them differently. How do I do this now? ... View more

When I upload a list of email addresses (of people who have recently volunteered), I need to be able to see who has opted out, so that I can send them a separate email telling them how to resubscribe (which they may have done years ago). In the new activity screen. how can I do that? ... View more

When looking at the list of bounces for an email, they are sorted into letter groupings by first letter of last name, but these letters are not in alphabetical order, and when I click to see more (I had 87 bounces to review), I find more on the same letter as was listed previously. Eg. On the first screen there was 1 person with the letter K, then when I looked at the next group there were another 3 for the letter K....very confusing. ... View more

When I'm looking at an individual contact, I used to be able to see the status of emails that had been sent to him. Now I can only see a list of the emails sent to him, and I can't see whether or not they're bouncing or have some other issue which means that he's not receiving them. ... View more