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Tonight (8/23) from 11:00 PM - 12:00AM ET we need to make a few updates to our site. During this time, no emails will be sent and some customers will not be able to access their contacts. We recommend finishing up your work before 11:00 PM and logging in after 12:00 AM ET. Thank you for your patience while we make these updates.
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About Vegetarians
Vegetarians
Occasional Contributor
since
10-14-2010
02-16-2018
16
Posts
1
Kudos
0
Solutions
Badges
02-23-2016
02:33 PM
In the Reports section, I can see a total of 32 contacts signed up in the last 30 days. Where can I find out which of my lists they signed up for?
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11-07-2014
04:17 PM
I noticed that some of my list names are in lower case instead of mixed. I'd like to update certain letters to upper case, but when I attempt to change them, I get a warning "List of this name already exists" and I'm not able to update. Can you make that test case specific, so that I can correct the name?
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05-14-2014
03:12 PM
I used to be able to download all the comments people made when they unsubscribed. How can I do that now, or at least see the comments somewhere?
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- unsubscribe comments
05-14-2014
02:58 PM
1. Why is the list of names sorted within each letter of the alphabet but the letters seem to be in random order? It takes much longer to find the names I want. Please put the letters in alphabetical order.
2. Is there a way to import a list of addresses I want to remove from a list or multiple lists? I much prefer to manage this in spreadsheets and then import, since I have so many addresses to manage. It used to be very simple in the old version of contact maintenance.
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02-13-2014
01:45 AM
1 Kudo
Like the first commenter, I too need to see who has already unsubscribed when uploading a list. Just seeing the list of all unsubscribed addresses doesn't help me. I need the feature we used to have that enabled us to see the details of the activity, not just a number of unsubscribes.
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02-13-2014
01:33 AM
In the previous version of this system, when I uploaded a list of email addresses, I could find out who was already unsubscribed, so that I could process them differently. How do I do this now?
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02-07-2014
08:28 PM
When I upload a list of email addresses (of people who have recently volunteered), I need to be able to see who has opted out, so that I can send them a separate email telling them how to resubscribe (which they may have done years ago). In the new activity screen. how can I do that?
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11-11-2013
07:41 PM
When looking at the list of bounces for an email, they are sorted into letter groupings by first letter of last name, but these letters are not in alphabetical order, and when I click to see more (I had 87 bounces to review), I find more on the same letter as was listed previously. Eg. On the first screen there was 1 person with the letter K, then when I looked at the next group there were another 3 for the letter K....very confusing.
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11-11-2013
07:34 PM
When I'm looking at an individual contact, I used to be able to see the status of emails that had been sent to him. Now I can only see a list of the emails sent to him, and I can't see whether or not they're bouncing or have some other issue which means that he's not receiving them.
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