About UKInnovate1

UKInnovate1 · ‎11-18-2021

I am perplexed to understand how a new survey tool doesn't have skip logic, which is essential to survey creation. I am doing my first event survey since 2019 due to not having this event until now. Since Constant Contact does not have skip logic, I will have to create my survey through Qualtrics, since it has the function I need. It makes it difficult when I have to use a different program to create a survey and then attach it to my Constant Contact follow-up email. It just isn't logical. I would recommend that Constant Contact spend some time listening to its users because this isn't the only issue with its product. There are so many options now that it becomes difficult to justify paying for a service that continues to have issues and removes essential features from its product. I have a lot of projects and very little time so having to use two different services to send an email event survey is not an ideal situation for me.

UKInnovate1 · ‎01-22-2021

Hello, I wanted to weigh in as this is a major issue for me. I agree this needs to be corrected. I do all the suggestions that Constant Contact has suggested but it stills requires the registrants to manually have to enter information into their calendar invitation because the Add to Calendar doesn't allow us to put the URL link to the event in it. We will always do some online events and this process needs to be made more efficient by allowing us to alter the link in the Add to Calendar. I know this has been a constant issue for us and Constant Contact needs to make this a top priority. It would increase my satisfaction on setting up events in CC greatly. Thanks

UKInnovate1 · ‎10-20-2020

This issue needs to be corrected ASAP. There is no logic in someone registering for an event and then the Add to Calendar only has a link for registration instead of the actual event link. I have done all the alternative suggestions but it doesn't help with the actual Add to Calendar, which is what most people use and don't think to copy the actual event link and paste into the calendar invite, which they shouldn't need to do anyway. The system should automatically put the actual event link into Add to Calendar but I will take at this point being able to change it myself. This has been a long-term issue that should be prioritized and corrected as soon as possible. This is currently my biggest issue with using Constant Contact.

Re: Include skip logic in new survey pages

Re: Customize Add to Calendar

Re: Customize Add to Calendar