About GeneK809

I received an email from CC saying my Unsubscribed emails have been resubscribed.    However my latest new customer over the weekend was immediately Unsubscribed.    This issue has not been resolved.  ... View more

EVERY new customer that makes a purchase on Shopify is imported automatically as Unsubscribed in Constant Contact. Why would Shopify automatically unsubscribe contacts? I'm thinking they don't. If they do please tell me how I get them to stop that.    And so here I am. Now going through the embarrassment of having to individually email EVERY new hard earned customer and ask them to resubscribe.     I signed up and pay for this service so that I could send out emails to people in my organization (less than 1000). This service is giving me a head ache.  ... View more

This problem is still continuing. Are you saying Shopify is unsubscribing my new customers?    I don't have time to keep looking up who is unsubscribed and then going through the process of getting them resubscribed. This service is really the worst program for new customer retention. I spend the money in advertising to get the new customer and Constant Contact immediately takes them away.  ... View more