Hello @KristinaE31 ,
I think the issue has more to do with the fact that you're sending using your own domain, but you don't have email self-authentication setup for your account. Since the emails are actually coming from us, but say they're coming from you, it's likely causing your internal security filters to treat them more suspiciously.
I'd advise working with your IT to get your account setup for email self-authentication. If you need additional insight and guidance on this, our Delivery team would be the best team to assist.
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I'm about to cancel my 20 year subscription because of the change to this G3 template. the "having trouble viewing this email was alwas a part of my campaign and I would add a link to my website so my customers could read the email even if they didn't subscribe to the newsletter. Now it seems to be gone. There is also no possibility of editing with an html editor. I'ts been wonderful for 20 years, now I want a divorce. I'm shopping for new email contact providers even as we speak. It's odd that I'm still able to use legacy emails on two of my businesses, but now on my main business, it's been disabled and I can't make a copy and am forced to use this peace of crap that you have replaced my wonderful product with. You created a "custom template" for me supposedly it is a piece of crap and I hate it. I'm so unhappy I've worked for about 10 hours to make my newsletter look right. I've lost too many features and I'm NOT A HAPPY CAMPER. Adios, good by, farewell if this can't be resolved. Your former client Sherry Henderson theinnerspace. If you care at all you can restore legacy.
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