Our company has been using CC for several years from multiple devices and users.  Having to use your call in authentification system, every time we use CC is absolutely inconvenient and counter productive.  It causes many interdepartmental calls about how to do this.  And, the time it takes to have everyone enter the phone number, some workers do not have personal extensions and it goes to our main switchboard, and we have to call the receptionist.  This is a horrible idea and a terrible inconvenience.  We are already looking for an alternative product! ... View more