We completed the migration from the Legacy survey. In my opinion, it's a step backward. Less functionality and we lost the ability to have a grid rating question (ratings in columns left to right, topics in rows). Why was that taken away or is it still available and i missed it. The survey email sharing setup takes more time build the email and you can't get to the pre-header when setting the from/reply email addresses and subject. I also didn't see it on the initial steps of building the email. Did I miss something there also? I had to un-schedule the email, make the change and re-schedule. If that's the way it works, that's poor design. Is there a way to build an email template for our weekly surveys? If so, that would address most of the problems with setting up the survey emails to customers. What other options are there to pull the survey responses? The downloads are much different than the legacy version and the page format of the responses seems more cluttered.
... View more
