About Anna_N

Thank you for this feedback! ... View more

Hi Camille,   I'm happy to share that we have a way for you to get nofitications whenever someone unsubscribes from your list. Here's how you can get emails about your contacts' activities: Notification when a Contact Joins or Unsubscribes from List   Hope this helps. Thanks!   Anna Social Support and Community ... View more

Thanks for this feedback Bethany! Will send in your request for more themes for mobile. Please don't hesitate to let us know if you have any other details or feedback to give us! ... View more

Thank you for your feedback! We value your opinion and want to give you the features and tools you want. Please don't hesitate to let us know if you have any more details or feedback to give us! ... View more

Hi Edith,   I will be happy to help you with this. If you're adding them one by one, you want to click the "Add Contact" button then click the "Add" link under Additional to choose a field and input your information.  As for the file import, please make sure that you select the fields in Constant Contact during the upload to match the fields from your file. Here's how: Adding Contacts from a File   Hope those steps help!   Thanks, Anna Social Support and Community ... View more

Hi Connie, you can find your bounces by going to Email Tab > click on Reports on the yellow toolbar and click the hyperlinked bounce number for the email report you want to view. From there you can view and manage your bounces. ... View more

Thank you for your feedback! We value your opinion and want to give you the features and tools you want. Please don't hesitate to let us know if you have any more details or feedback to give us! ... View more

Thank you for your feedback! I have moved this suggestion together with other requests for event registration options. Please keep voting for this and any other features you want to see. ... View more

Thank you for this feedback. Our developers will look into this. Please keep voting for this and any other features you want to see. ... View more

Thanks for your feedback. The "contact import failed" is the error message but I will be happy to submit this for you so we can add more explanation to why it's failing This is a sporadic system error our engineers have worked on and will continue to monitor to avoid it from happening again. ... View more

Thank you for your feedback Meg! The errors are still available in your account. To find them, please go to Activity page and click the red box for the activity showing you the total number of errors. You can click on the hyperlinked number for errors and it will take you to the Errors list on the Contacts page where you can correct the email addresses one by one or delete them. Hope this helps! ... View more

Hi LisaW024 !   Thanks for the suggestion and for the positive feedback and recommendations on the EventSpot product. We really appreciate it! This is a limitation at this time as the email addresses are used to track the unique registrations and payments for each contact. But our developers are definitely looking into all this as this is a popular request. Hopefully we get to implement this soon but right now, no estimated time as to when.    Please keep voting for this and any other features you want to see. Thanks again!   Anna Social Support and Community ... View more

Hi Anita, custom fields are contact fields that you customize or create yourself if they are not available as a standard field in Constant Contact. Example you want to add your contact's "department" or their birthday. Those are not standard fields, you can create custom fields for them so you can import that data and even use them in your email. To create custom Fields, click My Settings > click Manage my Custom Fields on the left under Custom Settings. Hope that helps! ... View more

Thank you for your suggestion. We have currently increased the custom field length to 255 characters long from 50. Another change is that you no longer have a limit to how many fields you can create. Your vote has been submitted for a 1,000 character custom field. Please keep voting for this and any other features you want to see. ... View more

Hi Madeline,   Thanks so much for your feedback. I think that's a great idea! Our developers will be looking into this for you. We appreciate your suggestions so we can help you work more efficiently for the succcess fo your events. Please keep voting for this and any other feature you want to see.    Have a great day,   Anna Social Support and Community ... View more

Thank you for this suggestion Lisa. We are reviewing adding donation options on the Event landing page and registration form. I will move your post together with other requests for this so you can track updates. Please continue voting for this and other features you want to see. ... View more

Hi AlexG126 ,   Yes that information is still available. You are most likely viewing the click through report by URL. To see the contacts who clicked the links in your report, please look for "Display" on your reporting toolbar. It will give you a drop down button to switch from "By URL" to "By Contact." Here's a screenshot for your reference. Thanks!       ... View more

Thank you for your feedback Lisa, please continue voting for this and other adding/ editing features you want to see. We appreciate your suggestions and requests. ... View more

Thanks so much for your feedback Malena, please continue voting for this as well as other features you want to see restored/ added. We really appreciate your suggestions! ... View more

Hi JenniferH640 and CatherineM45 ,   Are you missing the "browser your computer to upload" link in the Image window? Please try zooming out of your screen (CTRL -) and check the resolution of the screen as well. If that doesn't resolve the issue, please let us know.   Thank you. ... View more

Great suggestion Clay!   A printable comfirmation page with a summary of their registration details will be a great addition. Please note that you can currently edit the confirmation page and confirmation messages in your event in case you want to add more text to it. Here's how: Edit Registration Notifications   Just thought I would share this FAQ. Please keep on sending in your feedback and requests. Thanks!   Anna N Social Support and Community   ... View more

Thank you for this feedback. The "Search" function is a popular request. Hopefully we'll see this soon. Your other requests have been noted too! ... View more

Hi LenaC,   Thank you so much for this feedback. I'm sorry if this is creating confusion for your registrants whenever they click the "Add to Calendar" link and the calendar entry provides them the direct Event URL instead of just the online event URL. This is how it's currently set up but we will be happy to look into giving options for online events to make this modification. Until this feature is available, I do have a couple of ways on how they can get to your online session's link:   1. You can add it to your Landing Page as a link in one of the blocks (this way they see it when they click the calendar link) 2. You can add it to your confirmation email and page. Here's the FAQ on how you can do that: Add Link to Confirmation Page or Email   Please continue voting for this feature and other features you want. Our Product Team use these suggestions to improve our tools. Thanks!   Anna Social Support and Community ... View more

Hi SallyC4 ,   You can find that information in the Clicks Report. Here's how:   Please go to Email Tab > select Reports on the yellow toolbar > click the hyperlink under Clicks column on the table. This will display the click report of your email. From there, you can select the Display Mode on the toolbar --- either By URL or By Contact. The By Contact option will display the emails and which links they clicked.   Hope this answers your question. Please let us know if you still have issues viewing this report. Thanks!   Anna N Social Support and Community ... View more

Thank you for this feedback. I think is is a great suggestion. Please continue voting for this and other features you would like to see implemented. ... View more

You can currently save the Did Not Open list as a new contact list for resending for now until we implement a feature like this. Thanks Nichole, please continue to vote for this and any other features you would like to have. ... View more