About Anna_N

Thanks for your feedback! This is a popular request. I will move your vote together with others who are requesting this so you can see any updates to this feature. Please don't hesitate to let us know if you have any more details or feedback to give us! ... View more

Thank you for this feedback! ... View more

Hi Camille,   I'm happy to share that we have a way for you to get nofitications whenever someone unsubscribes from your list. Here's how you can get emails about your contacts' activities: Notification when a Contact Joins or Unsubscribes from List   Hope this helps. Thanks!   Anna Social Support and Community ... View more

Thanks for this feedback Bethany! Will send in your request for more themes for mobile. Please don't hesitate to let us know if you have any other details or feedback to give us! ... View more

Thanks for this feedback Michael! We value your opinion and want to give you the features and tools you want. Please don't hesitate to let us know if you have any more details or feedback to give us! ... View more

Thanks so much for this feedback CarolynC479! We value your opinion and want to give you the features and tools you want. Please don't hesitate to let us know if you have any more details or feedback to give us! ... View more

Hi Sugeet,   Thank you so much for this feedback.  If you do not use Meeting Burner and instead another online webinar site, you can copy the direct link to to your webinar and paste it in the Online Event URL box and it will work the same way as when you log in to Meeting Burner. Here's a screenshot on how to add it in your Event Basics under "Where is your Event?":     We are definitely looking into adding other online meeting quicklinks in EventSpot aside from Meeting Burner. Thanks for your suggestions. Please continue voting for this and other features you want to see to help you manage your events successfully.   Please let us know if you have any other questions. Have a great day!   Anna Social Support and Community ... View more

Hi Jack!   This is great feedback! Thank you for this and we will look into this for you.   Until this is implemented, we do have an option for this called "Items" -- items generally refer to items or merchandise you want to sell during your event but you can use this for other options such as selling tickets for multiple purchase or sessions for your event. Each item can have a limit on how many can be sold and how many can be purchased by each registrant. And it closes that item once the limits are reached. It's also very flexible in terms of naming and adding descriptions for your registrant's information.   Here's a great FAQ on how you can use the "Items" tool for this purpose: Adding Multiple Sessions/ Options to Event. Hope this helps.   Thanks, Anna Social Support and Community   ... View more

Hi Jack! Thank you so much for this feedback. This is something our developers will look into. We really value your opinion and want to give you the tools you need. Please don't hesitate to let us know if you have any more details or suggestions to give us! ... View more

Thank you for your feedback! We value your opinion and want to give you the features and tools you want. Please don't hesitate to let us know if you have any more details or feedback to give us! ... View more

Hi Edith,   I will be happy to help you with this. If you're adding them one by one, you want to click the "Add Contact" button then click the "Add" link under Additional to choose a field and input your information.  As for the file import, please make sure that you select the fields in Constant Contact during the upload to match the fields from your file. Here's how: Adding Contacts from a File   Hope those steps help!   Thanks, Anna Social Support and Community ... View more

Hi Connie, you can find your bounces by going to Email Tab > click on Reports on the yellow toolbar and click the hyperlinked bounce number for the email report you want to view. From there you can view and manage your bounces. ... View more

Thanks for your feedback Shirley. Contacts are now deleted from the account and not longer saved to a "Removed List." Please continue voting for this if you want to this feature added back and other features you want to see. We really value your opinions and suggestions! Thanks again! ... View more

Thank you for your feedback! We value your opinion and want to give you the features and tools you want. Please don't hesitate to let us know if you have any more details or feedback to give us! ... View more

Thank you for your feedback! I have moved this suggestion together with other requests for event registration options. Please keep voting for this and any other features you want to see. ... View more

Thanks for your feedback Patty! I think that's a great idea for those not able to check their account frequently for payment status updates. We will look into this for you. Please don't hesitate to let us know if you have any more details or feedback to give us! We truly value your opinion. ... View more

Thank you for this feedback Steve. We value your opinion and want to give you the features and tools you want. Please don't hesitate to let us know if you have any more details or feedback to give us on EventSpot or our other products! ... View more

Thank you for this feedback. Our developers will look into this. Please keep voting for this and any other features you want to see. ... View more

Thanks for your feedback. The "contact import failed" is the error message but I will be happy to submit this for you so we can add more explanation to why it's failing This is a sporadic system error our engineers have worked on and will continue to monitor to avoid it from happening again. ... View more

Thank you for your feedback Meg! The errors are still available in your account. To find them, please go to Activity page and click the red box for the activity showing you the total number of errors. You can click on the hyperlinked number for errors and it will take you to the Errors list on the Contacts page where you can correct the email addresses one by one or delete them. Hope this helps! ... View more

Hi LisaW024 !   Thanks for the suggestion and for the positive feedback and recommendations on the EventSpot product. We really appreciate it! This is a limitation at this time as the email addresses are used to track the unique registrations and payments for each contact. But our developers are definitely looking into all this as this is a popular request. Hopefully we get to implement this soon but right now, no estimated time as to when.    Please keep voting for this and any other features you want to see. Thanks again!   Anna Social Support and Community ... View more

Hi Anita, custom fields are contact fields that you customize or create yourself if they are not available as a standard field in Constant Contact. Example you want to add your contact's "department" or their birthday. Those are not standard fields, you can create custom fields for them so you can import that data and even use them in your email. To create custom Fields, click My Settings > click Manage my Custom Fields on the left under Custom Settings. Hope that helps! ... View more

Hi Fabia,   My name is Anna and I will be happy to help you with this question. You are referring to the Remove Contacts option we had in the old tool. While that button is no longer available. We do have a way to do this in the new tool still. Here are the steps for your reference: Remove a File of Contacts. In that FAQ please follow the steps under "Improved Contacts Page."   Hope this helps. Thanks Fabia!   Anna Social Support and Community         ... View more

Thanks for your feedback Helen. We really appreciate it and will look into improving this process for you. ... View more