Ok, for customers that are not your general small coffee shop owner CC used to have a filed that allowed you to enter multiple email addresses for a customer - after all what professional only has one email address. However you have removed the ability to have more than one email address per contact, so it is rather burdensome to create a duplicate contact, when some one has unsubscribed to ensure that all a contacts email addresses are also unsubscribed. Creating duplicates for an individual gives you a false unsubscribe factor, which companies use when tracking statistics, and taking into consideration for continuing with email campaigns. In addition, why does CC not have the option when you are uploading a contact list to "NOT" update contacts that are already listed in one of your existing list, thus not adding a contact to be on multiple lists ? when you have hundreds of thousands of contact, going in and selecting a list, and then removing them from each of your other lists is also burdensome, and has a huge error factor by the user deleting / removing from the incorrect list. Isn't your service supposed to be a convenient tool for more efficient management, rather than time consuming for the end user ?
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