About KelseyS27

William... thank you for your prompt reply. I am concerned that the Developers may not fully appreciate how this shortcoming is almost completely negating the power of the Click Segmentation list. Given that this issue has been reported since 2017 and that I have recently provided a clear illustration of the issue, it would be much appreciated if you could raise this longstanding and well documented issue with management with a view towards arriving at a target date for resolution in the near future. Thank you for your efforts in this regard. Cheers... K.  ... View more

William... about 6 weeks has passed since I asked about sorting the Click Segmentation list. When trying to set up a campaign today, I find that this issue (which as been reported since at least 2017) remains unresolved today 20220515. Would much appreciate it if could elevate this issue and if possible provide a target date for resolution. Cheers... K.  ... View more

William_D... thanks for your reply. I have attached the screen shot to my original post to further illustrate the issue. Hopefully now Constant Contact will now provide a solution in the near future to this issue that appears to have been first surfaced circa 2017! That is a long time ago!! Cheers... K.  ... View more

Thank you for your reply.    I have attached here a screen shot of the issue taken right at the point where...  the GUI asks the user to "Select a contact list from the dropdown below"  when clicking the down arrow, the lists are revealed and a previously created list can be picked using the GUI, IF IF IF you can actually find it given the random presentation of pre-created lists.   Cheers... KPS.        ... View more

Frustrating to see that this has still not been resolved. We have about 100 lists now and when adding Click Segmentation to a Link, it takes 2-3 minutes to find each one of these due to the random presentation of the list. They are NOT sorted alphabetically and they are NOT sorted by date of entry. For clarity, the lists are sorted alphawise when viewed as a contact list but that is not where the problem lies. The random nature of the presentation occurs when linking an image, text or button to a Web URL and Enabling Click Segmentation. At that point the GUI asks the user to "Select a contact list from the dropdown below" when clicking the down arrow, the lists are revealed and a previously created list can be picked using the GUI, IF IF IF you can actually find it given the random presentation of pre-created lists. You can create a new list. The GUI then does a compare with the name the user is trying to apply to the new list and if it is already in the randomly sorted collection of pre-existing lists the user is told that it exists already (red type) but the user cannot say something like "Ok use that". The user either picks another name for the new list or goes on the time consuming "hunt and pick" through the randomly presented list to try to find the previously created list so it can be chosen.  To see that this has been an unresolved issue since 2017 calls into question either the comprehension of the issue or the effort to resolve it. To put this into temporal context, the Willys jeep was designed and demonstrated in about 10 days!  It's time to put this one to bed. Click Segmentation is a great feature which is being undermined and rendered impractical for use in the real world by the lengthy delay in fixing the problem. To add insult to injury, the more the user puts Click Segmentation to work, the worse the problem gets!    20220406_0807... screen shot below added to illustrate issue.    ... View more