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Hello @EACTS ,
We're sorry to hear you're experiencing some trouble getting your Twitter account linked up. Is this occurring only in the Social Share section (what you set up from a scheduled or sent email's reporting page), or is it also occurring in the Social Inbox (the tab at the top of the screen).Additionally, would you be able to provide a screenshot of the error message or screen that comes up? I am noticing a Twitter account already connected in the Social Inbox, and am wondering if it might be conflicting with Social Share for some reason. Does disconnecting your Twitter account from the Inbox area, then connecting it in the Share area alleviate the issue?
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Thank you for your response. I do apologize for the inconvenience this process may cause. I can understand how beneficial it would be to one's time if we had a way to selectively only send to expressed contacts within a list. At this time, the list needs to be created manually in the account but our developers are looking into it and we are still collecting feedback to see how else we can improve our product for our customers.
In regards to doing a bulk permission change - at this time, we do not have the ability to do this. You will need to go into each contact individually in order to change their permission status. Once again, I do apologize for any inconvenience this may cause, but I have tracked this request to your account to notify our developers about the possibility of having such a feature. Let us know if you need assistance with anything else.
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