I called on a Saturday morning and the phone message said you were unusually heavy with calls (when are you not heavy??) and that the wait time would be 30 minutes.  Well it was 45 minutes which is completely unacceptable.   Why can't you implement a feature like a lot of help centres whereby they get your phone number and call the client back instead of having us sitting and listening to your crazy canned noise.   Wayne A ... View more