I am very disgusted at the amount of time I must spend to gather "did not opens" from my bi-monthly newsletters. There SHOULD BE a report that says, Did not Open for 3 months or six months or a year, but the customer should NOT have to spend their time digging through old lists to compare who has not opened on a regular basis. This is absolutely ridiculous and I will be reviewing other carriers that give me a report that I can just push a button and delete those who have NOT opened my email in a pre-determined amount of time. Or even fall off the list automatically after a certain specified time. I do not have the time to spend going through mountains of paper to find this information out.
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