About jbriskincanby

I had a long chat session today with a Constant Contact representative. Here are some of their responses:   "Some email providers may have introduced new and improved link verification services, to enhance the security of email communications."   "Due to these upgraded security measures, you may have observed an increase in clicks or click rates in your email campaigns. This is a result of the verification process that some recipients' email systems are conducting to validate the safety of the links within your emails."   "This means that when these agents interact with your email links, they won't be counted as actual opens in your reporting. This is an ongoing process, so some bot clicks/opens may still occur when sending to certain recipients."   "We are continually monitoring and updating our system and lists to better identify these non-human interactions. These changes ensure that your data remains accurate and trustworthy."   "We've carefully updated our systems to identify these groups in addition to continually updating our list of non-human user agents, which includes these new link verification services."   "I do understand your concern on this. I will make sure to pass this issue on your behalf to our specialist team and make sure to add this as soon as possible."     ... View more

All recipients are consumer clients, with a variety of email addresses.  While a couple of the "click everything" recipients had gmail addresses, the majority of them seemed to have corporate domains, i.e., they seemed to receiving these emails at work. There were no "click everythings" for emails send to addresses with webmail domains like aoi.com or comcast.com our outlook.com.   ... View more