I'm trying to do some housekeeping on our contact list by creating a segment of contacts who were not sent any emails within 1) the past 180 days and 2) the past year. However, the resulting segment shows me a bunch of contacts who have received emails from an automated series within that timeframe. How can I generate a segment of contacts who truly weren't sent any emails at all in that timeframe? Thanks!
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It would be great if segments could be created using multiples of the same type of criteria, and to exclude contacts on a specific list. For example, contacts who opened email A, but didn't click on any links in email A, and are not on email list Z. I have follow-ups that I'm sending to a list, but don't want to email them if they've already completed the event signup process. Some people who have already signed up didn't sign up by clicking through the email.
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