About TachinaR

Has this issue been addressed yet? Our firm just switched to Constant Contact from another email marketing solution, but we may ultimately need to switch back again if this segmentation logic is not available. We switched to Constant Contact due to the better design and aesthetic options + overall navigability. However, without being able to add the "AND" logic for multiple criteria in the same category, it will make it difficult to target our audiences effectively.    For example, if we wanted to email individuals that signed up for the Project Updates list AND a specific industry type list, there is currently not a way to create a segment including both lists. Is that correct?  ... View more

Has this issue been addressed yet? Our firm just switched to Constant Contact from another email marketing solution, but we may ultimately need to switch back again if this segmentation logic is not available. We switched to Constant Contact due to the better design and aesthetic options + overall navigability. However, without being able to add the "AND" logic for multiple criteria in the same category, it will make it difficult to target our audiences effectively.    For example, if we wanted to email individuals that signed up for the Project Updates list AND a specific industry type list, there is currently not a way to create a segment including both lists. Is that correct?  ... View more

Hi @TachinaR,   Thank you for bringing your question to the Community forum! It is likely that they will need to Whitelist Constant Contact. Here is an article that you can send to them, and they will be able to add Constant Contact as a trusted source so their security program won't try to block us!   If they receive this information, and you still are having trouble with bounces, particularly if they are showing up as "Suspended," please take a look at this article. If you email us at social_support(at)constantcontact(dot)com with your username, a reference to this post, and if you let us know who the contact is, (name, email address are helpful), we can look into the issue further as well.     ... View more