About Tiago_R

Tiago_R · ‎08-08-2018

Hello @DanaN460, Thank you for bringing over your concerns to us. We definitely understand how this functionality can benefit and assist you with your contact management to keep all your contacts together. We are definitely sad to see you go for this reason. I will be passing along this feedback to the correct department so that they can review the information. I do apologize for any inconvenience this may have caused for you. Feel free to reach back out to us if you need assistance with anything else. Have a wonderful day!

Tiago_R · ‎08-06-2018

Hello @First-NameL83330, Thank you for reaching out to us. I have removed the logo from the footer of your emails. You may need to log out and log back in to your account to see the changes. Please let us know if there is anything else we can assist with today. Have a great day!

Tiago_R · ‎07-20-2018

Hello @DarrenH664, Thank you for reaching out to us. We do understand that this workaround is not ideal, we apologize for the inconvenience. The feedback has been passed along to the correct department. Please let us know if there is anything else we can assist you with.

Tiago_R · ‎06-18-2018

Hello @EileenP08, Thank you for reaching out to us. The best option would be to add the contacts temporarily to a listing in your account and send them the email via Constant Contact. Once you've added those contacts, you can then use the QuickSend option that is offered via our system. After doing so, you can then remove them from the account if you do not wish to keep them. However, if you do not wish to go through this process the only other option would be to live send the email to yourself and forward the message via your email client to whomever you need to send it to. Please let us know if any of these options have assisted you with what you are trying to accomplish.

Tiago_R · ‎06-12-2018

Hello @ShannonT237, Thank you for reaching out to us. I can definitely understand your concerns in regards to the reports that you will be receiving upon your first blast. Here is an article that can possibly answer some of your questions about Spam. In regards to your bounces, this is definitely something we recommend managing from day one. If you would like to understand a little more about how and what our bounce report is, click here for an article that will go over several things that will be very useful for understanding your bounces. If you would like to discuss account specifics, I'd suggest reaching out to our Account Review department directly as this may also contain account sensitive information. Click here for their hours of operation and best contact phone numbers. Please let us know if there is anything else we can assist with today.

Tiago_R · ‎05-25-2018

Hello @VickiB534, You are very welcome. Please let us know if there is anything else we can assist with today.

Tiago_R · ‎02-26-2018

Hello @KatherineJ, Thank you for reaching out to the Community. Because you are a paying customer I was able to remove the Constant Contact logo from your footer. You may need to log out of the account and log back in to see the changes. All previous and new campaigns will be updated and will no longer contain the logo at the bottom of your footer. I can understand how useful it would be to be able to manage your footer within your account, I will submit your feedback to the correct department. Please let us know if you have any further questions.

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