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In recognition of Martin Luther King Day, our Support Centers will be open with limited hours on Monday (1/20) from 10AM ET to 6PM ET. Visit our Help Center to see all of the ways you can find answers to your questions.
I've noticed with the newly revamped custom code editor, that I've run into issues with the schedule an email for later feature. For some background, My main office is located on the East coast and I work remotely on the West. With the new system, when I select a time, say 9/25/ at 9AM, the drop down list automatically puts in the time for 9/25/ at 6AM. Makes sense right? I am three hours behind so it is scheduling it for 6AM my time, 9AM their time. However, whenever I change the minutes, or from AM to PM, it also subtracts another 3 hours. I've run in to issues where I select the day first, and then put in the hour, and when changing minutes and PM/AM the day itself has changed back a day! Most recently, I had a campaign that needed to go out at 9:30am EDT on 9/25/19, however after picking the day and changing the time, unbeknownst to me, the scheduler changed it to 9:30 AM EDT on 9/24. It's on my for not double checking but the new system is very unintuitive and I feel like this should be needing a fix. I personally know that I need to schedule emails, I need to schedule them 3 hours behind to get it out at the right time on the East coast. I just wanted to provide feedback as this has created some headaches for me.
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I like the idea of the inbox preview for testing different campaigns in different email clients, however, I find the service pretty useless for only being able to test 5 campaigns per month. For $10 a month, I would expect to be able to use the service more often than that...
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