When trying to find an alternative to CC, I've been searching many articles comparing crm's. No one mentions "open in new window." Do you know why? Because it's a given. All the other well-known crm's have had that feature for ten years. I'm going to email the authors of each one of the articles to tell them CC doesn't have that feature because it should be listed under 'cons' in each comparison article. It's ridiculous. The other crm's don't even list it as a feature because all the others have it. It wouldn't occur to them to mention it because it's been a best practice for so long. They will be surprised, for sure. I would never have switched from , but when I did my research, 'open in new window' wasn't mentioned anywhere; so, of course, I had no idea, no way of knowing CC was that far behind when I migrated my lists over.
... View more