I must express extreme frustration with having to get a code texted to me every time I need to access Constant Contact. I work with multiple clients and each time I change between them I have to do the whole text message thing. It is really frustrating. I tried to turn it off but all I can do is switch the method. I see in multiple locations CC staff have linked to a page that is supposed to tell you how to turn it off for individual users. (All of my clients have accounts with multiple users.) But I don't see anywhere on that linked page where there are instructions to turn off this annoying feature. I would like to point out that while this multi-factor authentication is indeed a good practice, it is also good practice to allow the end user to select whether they want to use this or not. Constant Contact appears to be the only company that forces you to use this feature. I mention this because in reading this very long thread of comments, a CC staff member seemed to imply it is industry standard. That is a bit misleading. MFA is a widely accepted practice, but it is typically not forced onto customers. Please consider making this feature optional. Thank you!
... View more