Hi,
Has anyone experienced this new issue - the inability to set email status to subscribed when uploading contacts from excel for existing contacts.
It seems Constant Contact introduced a new spam prevention measure that is preventing me from sending certificates of attendance for our events.
We are a professional organization. Our members need to maintain their certifications via 40 hours of training each year. Most of what we do are trainings. Say 300 people signed for our training and 150 attended.
In January 2025 we could upload the list off those 150 who attended the training as a new list in Constant Contact and send all 150 a certificate of attendance so that they can maintain their certification.
Now, in February 2025, we did the same, but Constant Contact now did not set the permissions for those who did not opt to join our mail list as subscribed and prevents is from sending them a certificate of attendance unless we spend one hour manually updating their email status to subscribed.
Now, we have 10 trainings already scheduled before Constant Contact introduced this new "feature". 15% of our attendees miss to join our mail list when registering. Now we have to ask them to join our mail list. But how could we contact them? We have to ask all 100% of attendees to join our mail list if they have not done so already. But how will the 85% who have already joined know that they don't need to join again. Such a mess.
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