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Due to an issue with YouTube, inserting videos in your emails is showing an error. Until they are able to resolve this issue, we recommend using a different video hosting service. We will continue to monitor this outage and update you as we have more information.
I want to add my complaint -- I also find it a great inconvenience that you have no offline support option. My work week is different from yours and the hours don't match, so I kindly request that you reinstate an e-mail support option. That method also supports screen shots, which are often necessary to explain an issue clearly.
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