Not getting test emails

user431876
Campaign Collaborator
0 Votes

I tested sending emails using api, https://api.cc.email/v3/emails/activities/{campaign_activity_id}/tests. I got the response 204. But didn't receive any email.

4 REPLIES 4
user431876
Campaign Collaborator
0 Votes

Can anyone please help in this as my development is stuck due to this.

Jimmy_D
Employee
0 Votes

Hello @user431876,

 

Thank you for reaching out to Constant Contact's API Support.

 

Have you tried to send a test using our UI? The most common reason for not receiving a test send is due to deliverability issues. Generally this means that the test send was actually received (due to the success 204), but it went in to a spam folder.


Regards,
Jimmy D.
Tier II API Support Engineer
user431876
Campaign Collaborator
0 Votes

Yes Jimmi, I tried using UI. I didn't find any emails in Spam too.

user431876
Campaign Collaborator
0 Votes

Hi David,

 

I've started getting emails. Thanks for support.

Resources
Developer Portal

View API documentation, code samples, get your API key.

Visit Page

Announcements

API Updates

Join our list to be notified of new features and updates to our V3 API.

Sign Up

Polls
How confident are you about the effectiveness of your current marketing strategy?

Top Choice: Not confident at all (62%)