BCC Feature

We need a BCC feature for the account to send a copy of every individual email that goes out for SEC government compliance. It must show the actual email content and the actual recipient's email address too. Example: If an email goes out to 20 people in a list, then 40 individual emails go out. This is a must for our industry (anyone dealing with investments and the banking industry)
7 Comments
Employee
Status changed to: Voting Open

Hello @JeffB56366

Thanks for taking the time to reach out to us with this idea! I will be opening this idea up for voting so other users can vote and share their experience as well.

Regular Participant

Without this feature, we face a potential fine from the SEC into the 10s of thousands or possibly more. Other providers like Constant Contact offer this. Our firm does not want to move to another provider, been with Constant Contact for around 10 years. The BCC feature will fix this and keep us from leaving Constant Contact.

Health Practitioners & Centers

Has there been any progress on a BCC option?  I, too, need this for HIPAA compliance.

Administrator

Hi @SherriB45. When emails are sent out from Constant Contact, the recipient will only see their email address in the header and they are not able to see who else was sent the email. Does this help? 

Participant

The BCC option is to archive each individual email sent to an address. If I send an email to a prospect I need a copy of it saved on our compliance server and not yours.

Participant

The BCC tool is a critical feature for compliance in many industries. It's really surprising that Constant Contact has not made this correction. 

 

Can you recommend any archiving services that work with Constant Contact?

Moderator

Hi @FirstNameL25351 while we are unable to recommend any specific third-party programs, we can suggest taking a look at our Marketplace  for any plugins that may fit your needs. Users also have the option of archiving emails directly in their account. How does this tool not fit your needs for archiving?

What happens with product feedback?

Find out about the life-cycle of a product idea when it is posted on our Feedback board.

Read More