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I HATE the New editor and will be discontinuing CC as soon as I can!!!!

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I HATE the New editor and will be discontinuing CC as soon as I can!!!!

 
2 Comments
CTCT Employee
Status changed to: Open Questions

Hello @RickT4

I'm very sorry to hear you are not happy with our editor and would love to hear more about your experience. Have you recently switched from our 2GE editor? What are the reasons that you do not like our new editor? What are your biggest pain points while using it?

CTCT Employee

Reply from 

Candace,

Thank you for your reply.

I used to enjoy building my monthly email for the Lower Columbia Chapter of
the Ice Age Floods Institute. I received CC awards many times for my open
and click-through rate. That changed about 3 months ago. I did not switch
anything. I received a notice that you "upgraded" the editor. I liked the
flexibility of the old editor.

To start, I used to have more templates to choose from. Then it was easy to
change the format. I could go from one column to two or three. I could put
borders around each. I could add photos with captions and borders. I could
put in links to articles with it's own look and feel. I have an art
background and liked how I could put together an email that I felt really
good about. Now, it seems like the program fights me on everything I do and
now I have to just put out a "plain vanilla" meeting notice. I suspect that
my open rate and click-through rate will drop precipitously as my readers
see that my notices are less interesting to look at.

I know you have tutorials and seminars where I can learn your new system,
but I don't have time or interest in that. I spend a lot of time gathering
material and photos to put in the email. I am saddened that I can't use
this collateral material (at least in the way I used to). I have
recommended Constant Contact in the past, but not now.

Thanks for your consideration,

Rick