Recent changes have disabled some useful features

SylvieH0
Regular Participant

Some features I found useful in Constant Contact have gone away and I wonder if you would consider adding them back in.

 

1. I categorize my saved images into folders base on use. Now, when I open up a folder, the not all images appear, even though the folder says it contains a number of images.

 

2. I used to be able to drop and image box into a text box. This was useful because it autosized one box relative to the other. I can not longer do this.

6 REPLIES 6
William_A
Moderator

Hello @SylvieH0 ,

 

Can you elaborate at all on the first point? Is the issue that the sidebar for images doesn't show all images, regardless of how far down you scroll? Or is it wholly missing images you recently added to that folder / uploaded? Are you able to see and insert these images when clicking the Replace button on an image placeholder block?

 

For your second point, are you trying to setup text wrapping? Or are you just trying to drop the image as a separate block in the same row?


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William A
Community & Social Media Support
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SylvieH0
Regular Participant

Here's s shot of the image folders list. As you can see, the 'store logos' folder claims to have 9 images, which is correct.

SylvieH0_2-1654629568758.png

 

Here's the shot of the contents of that folder showing only 1 image.

 

SylvieH0_3-1654629568321.png

 

 

SylvieH0
Regular Participant

Here's s shot of the image folders list. As you can see, the 'store logos' folder claims to have 9 images, which is correct.

SylvieH0_0-1654629193555.png

Here's the shot of the contents of that folder showing only 1 image.

 

SylvieH0_1-1654629268700.png

 

And is this issue occurring on other browsers, or in incognito / private browsing? Does clearing your cache show more of the images? Are you able to see and insert the images via the Replace button for a blank image placeholder block?


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William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
SylvieH0
Regular Participant

On the second issue, in past versions you could drag a text box into the email, and then drag an image box INTO the text box. The advantage of this was that you could resize the image and the text would adjust around the image. If you just put an image to the right of a text box, the size of the image is limited to what will fit in the area next to the text box.

What you're describing is called text wrapping, and it can still be done in the newer email editor.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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