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Survey - Modify type of question

OSusanna
Constant Contact Partner
Constant Contact Partner
‎03-12-2022 03:09 PM
0 Votes
‎03-12-2022 03:09 PM

I have a published survey and need to change one question from allowing only one response to multiple responses. I know this is easy to do. I've done it before, but can't remember how. It's the weekend so no support. Can anyone help?

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3 REPLIES 3
Zoe_H
Employee
Employee
‎03-12-2022 04:14 PM
0 Votes
‎03-12-2022 04:14 PM

Hello @OSusanna,

 

Thank you for reaching out to the Community! I do apologize for any inconvenience, but when your survey is already active and receiving responses, only question and answer text, or required question status can be edited. We don't have an option to change one question from allowing only one response to multiple responses. I will gladly submit your feedback on this! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
OSusanna
Constant Contact Partner
Constant Contact Partner
‎03-12-2022 04:45 PM
0 Votes
‎03-12-2022 04:45 PM

Thanks for your speedy response. I did edit some of the questions when it was published. I had to unpublish it, BUT the survey hadn't received any responses when I did that. Now it has. So I guess I'm out of luck.

Zoe_H
Employee
Employee
‎03-12-2022 05:17 PM
In response to OSusanna
0 Votes
‎03-12-2022 05:17 PM

Hello @OSusanna,

 

I do apologize for any inconvenience this has caused but yes, that is correct. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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