• Constant Contact Logo

Understanding an email's click-through rate

SOLVED
Go to solution
RobC963
Participant
‎06-21-2021 02:51 PM
‎06-21-2021 02:51 PM

If the email comes up as having "to click to download pictures" is that considered a reported click?

0 Votes
1 ACCEPTED SOLUTION
William_A
Moderator
Moderator
‎06-21-2021 03:23 PM
‎06-21-2021 03:23 PM

Hello @RobC963 ,

 

There are no tracking links associated with an email program's "click to show" or "download images" functions, so no. If you have a link attached to an image, the contact would need to allow/download the image first, then actually click the image for it to count as a click report.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

0 Votes
1 REPLY 1
William_A
Moderator
Moderator
‎06-21-2021 03:23 PM
‎06-21-2021 03:23 PM

Hello @RobC963 ,

 

There are no tracking links associated with an email program's "click to show" or "download images" functions, so no. If you have a link attached to an image, the contact would need to allow/download the image first, then actually click the image for it to count as a click report.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
0 Votes
  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article