questions

KarenA368
Participant

what is send rate?

what is click vs open?

is there a way to see who opened an email and who just deleted?

1 REPLY 1
Zoe_H
Employee

Hello @KarenA368,

 

Thank you for reaching out to the Community! Your open rate is who opened and scrolled through your newsletter while send rate is just the original number in your list/lists that you sent the newsletter too. Your Did Not Opens is who possibly deleted the email or just simply did not open it when it came to their inbox. To see more detailed information about this, click on this helpful article here. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
  • Support Tips

    Reporting Metrics

    "Authenticating your emails is the best way to ensure your emails achieve maximum deliverability. If you have your own domain, setting up self-authentication is especially important! " - Will

    See Article
    Avatar
  • Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
    Avatar
  • Support Tips

    Read Before You Send a Test Email

    "Did you know? You can send unlimited test emails to your verified email address, but only 50 in a 24-hour period to non-verified email addresses." - Nick

    See Article
    Avatar