truncating

ColonialHeritage
Participant

.  Our residents are complaining about weekly blasts being truncated on the cellphones.  what can be done about that? 

1 REPLY 1
William_A
Moderator

Hello @ColonialHeritage ,

 

Various email programs / apps will cutoff emails that become too long, and require their users to explicitly click to show more of the email. Unfortunately the only way to avoid this is to simply send shorter emails. I'd advise going though this article on email length advice. Beyond that, the simplest "solution" is to add a View as Webpage link at the top of your email if you're unable to shorten it enough to avoid an email program automatically cutting it off.


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William A
Community & Social Media Support
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