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Add and manage users in your Constant Contact account

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AcerRecertified
Rookie
0 Votes

I don't have the manage user tab. Why? 

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @AcerRecertified ,

 

When I checked your account, the Manage users subtab was visible and accessible. Only the person logged in with the account owner's credentials will have access to the Manage users subtab of the My Account page. If you're logged in as the account owner (not a manager or campaign creator), and still not seeing these individual subtabs, please perform some basic connectivity troubleshooting to see if there's any elements blocking certain parts of the site from showing, such as an incompatible extension, caching error, or security program block.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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1 REPLY 1
William_A
Administrator
0 Votes

Hello @AcerRecertified ,

 

When I checked your account, the Manage users subtab was visible and accessible. Only the person logged in with the account owner's credentials will have access to the Manage users subtab of the My Account page. If you're logged in as the account owner (not a manager or campaign creator), and still not seeing these individual subtabs, please perform some basic connectivity troubleshooting to see if there's any elements blocking certain parts of the site from showing, such as an incompatible extension, caching error, or security program block.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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