Bounced Emails delete from Contact listing

FrankC40 · ‎07-17-2024

Hi All, I am reaching regarding the process of 1. going to reporting 2. email campaigns 3. bounced list then delete. However, when I go to the contacts and go back into the group and search on of the contacts that was supposed to be deleted it is still showing. How can I delete it from the same group that Ill be sending another massive email to? So that I dont get the same bounce reporting again.

William_A · ‎07-18-2024

Hello @FrankC40 ,

When you delete bounced contacts from your account, are you immediately checking the contact list(s) they were on? Are you running any integrations that would be potentially re-adding those contacts after a sync? Are you deleting and unsubscribing the contacts, or just deleting them?

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William A
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