Bounced emails reading "an email at eform"

user9249422
Rookie
0 Votes
Some of my messages are bouncing "as other for the email at eform." Can anyone help me understand that "eform" means?
3 REPLIES 3
William_A
Administrator
0 Votes

Hello @user9249422 ,

 

I checked your latest email and I'm not seeing that wording, nor am I seeing any of the "other" bounce types having anything to do with an "eform." Where are you seeing this in your account?


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William A
Community & Social Media Support
user9249422
Rookie
0 Votes

I see this when I click "Bounces" under my latest campaign. Then view the Contact Details for any bounce marked "Other"

William_A
Administrator
0 Votes

Ah, so this is part of the individual contacts' engagement notes? When I check, even your opens are sowing "eform" verbiage, which typically only shows when our servers are still processing the incoming open and bounce information for an email sent within the past 24-ish hours.


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William A
Community & Social Media Support
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