Re: CTCT Customer ID - Constant Contact Community

TomGuy · ‎10-21-2023

Our website was migrated over to Web.com. It hasn't gone well. They need our CTCT Customer ID. I have looked high and low and cannot find it. Does anyone know where to find it?

Caitlin_M · ‎10-22-2023

Hi @TomGuy. If they need your username, this can be found under your Account Settings. We do not provide any other sorts of IDs for accounts.

--

Caitlin M.
Community Manager

TomGuy · ‎10-23-2023

Thanks, Caitlin. I had provided the agent with the username, but they insisted on needing a 13-digit code. The next agent was able to make the changes based on the username. Thank you!

CTCT Customer ID

The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

The Unintentional Humor of Spam Emails

How to Create Images of Multi-Page PDFs

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.