CTCT Customer ID

TomGuy
Campaign Contributor
0 Votes

Our website was migrated over to Web.com. It hasn't gone well. They need our CTCT Customer ID. I have looked high and low and cannot find it. Does anyone know where to find it?

2 REPLIES 2
Caitlin_M
Administrator

Hi @TomGuy. If they need your username, this can be found under your Account Settings. We do not provide any other sorts of IDs for accounts.

--

Caitlin M.
Community Manager
TomGuy
Campaign Contributor
0 Votes

Thanks, Caitlin. I had provided the agent with the username, but they insisted on needing a 13-digit code. The next agent was able to make the changes based on the username. Thank you!

Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Polls
How confident are you about the effectiveness of your current marketing strategy?

Top Choice: Not confident at all (66%)

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Jun 05
Constant Contact Community Walkthrough and Demo
2PM - 3:00 PM EST
Jun 06
Maximize Your Marketing Impact with Vimeo & Constant Contact
2PM - 3PM EST
Jun 27
Boost Your Email Results with Segmentation & Personalization
2PM - 3PM EST