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Calling from Germany

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Matthiasz
Campaign Contributor
‎05-07-2022 01:27 PM
0 Votes
‎05-07-2022 01:27 PM

Today I tried calling Constant Contact from Germany. Yet the number which Constant Contact published for Germans is invalid. It does not work if you dial it (at least if you dial it in Germany). Then I tried the US number and another named "international". In both cases I am asked by a robot to identify me with my 10 digit telephone number associated with my account. Yet in Germany there are no 10 digit telephone numbers. And I never associated my account with a telephone number. 

 

So my question is: How can I reach Constant Contact by phone from Germany?

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1 ACCEPTED SOLUTION
Zoe_H
Employee
Employee
‎05-07-2022 04:10 PM
0 Votes
‎05-07-2022 04:10 PM

Hello @Matthiasz,

 

I apologize that you have had this experience! All of our phone numbers are listed here under Contact Support. You can still reach a representative without a phone number if you do not have one associated to your account. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

1 REPLY 1
Zoe_H
Employee
Employee
‎05-07-2022 04:10 PM
0 Votes
‎05-07-2022 04:10 PM

Hello @Matthiasz,

 

I apologize that you have had this experience! All of our phone numbers are listed here under Contact Support. You can still reach a representative without a phone number if you do not have one associated to your account. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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