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Change Stripe email

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L94221
Rookie
‎06-19-2024 06:11 PM
0 Votes
‎06-19-2024 06:11 PM

Setting up new account and put in wrong Stripe email for account. Cannot remove to add new one! 

1 ACCEPTED SOLUTION
William_A
Administrator
Administrator
‎06-20-2024 11:52 AM
0 Votes
‎06-20-2024 11:52 AM

Hello @L94221 ,

 

If this is regarding the Stripe account connection for event payments, you can edit your payment method for events to be a different account. 

 

If this is regarding the integration, I'd advise clicking the three dots menu for that integration block and disconnecting your existing account setup. 

 

If your issue is that you created a Stripe account using the wrong email, I'd advise reaching out to Stripe support for further assistance on updating your account's info. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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William_A
Administrator
Administrator
‎06-20-2024 11:52 AM
0 Votes
‎06-20-2024 11:52 AM

Hello @L94221 ,

 

If this is regarding the Stripe account connection for event payments, you can edit your payment method for events to be a different account. 

 

If this is regarding the integration, I'd advise clicking the three dots menu for that integration block and disconnecting your existing account setup. 

 

If your issue is that you created a Stripe account using the wrong email, I'd advise reaching out to Stripe support for further assistance on updating your account's info. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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