Got a 'How do I' question? Join 'Ask a Trainer' Monday to Friday, 11am to 4pm ET for instant help and pro tips!

Change Stripe email

SOLVED
Go to solution
L94221
Rookie
0 Votes

Setting up new account and put in wrong Stripe email for account. Cannot remove to add new one! 

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @L94221 ,

 

If this is regarding the Stripe account connection for event payments, you can edit your payment method for events to be a different account. 

 

If this is regarding the integration, I'd advise clicking the three dots menu for that integration block and disconnecting your existing account setup. 

 

If your issue is that you created a Stripe account using the wrong email, I'd advise reaching out to Stripe support for further assistance on updating your account's info. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @L94221 ,

 

If this is regarding the Stripe account connection for event payments, you can edit your payment method for events to be a different account. 

 

If this is regarding the integration, I'd advise clicking the three dots menu for that integration block and disconnecting your existing account setup. 

 

If your issue is that you created a Stripe account using the wrong email, I'd advise reaching out to Stripe support for further assistance on updating your account's info. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Reflections

    The Ready, Set, Send Challenge has finished! Let's reflect on the wins and accomplishments over the last six weeks.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
NOV 21
Save Time with Campaign Builder in Constant Contact
11AM - 12PM EST