Comments on Facebook and Instagram ads

SOLVED
Go to solution
RoseS419
Rookie
0 Votes

Hi, How do I see the comments on an ad I recently ran on Facebook and Instagram through Constant Contact? Thank you, Rose Speirs (Deadwood History, Inc.)

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @RoseS419 ,

 

If you're talking an actual ad made for Facebook / Instagram, there aren't comments for those, so their reporting won't include any.

 

Actual posts via Facebook / Insta will have comment sections, which you can manage and respond to via the social tab in your account.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @RoseS419 ,

 

If you're talking an actual ad made for Facebook / Instagram, there aren't comments for those, so their reporting won't include any.

 

Actual posts via Facebook / Insta will have comment sections, which you can manage and respond to via the social tab in your account.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Aug 07
Constant Contact Community Walkthrough and Demo
2:00 PM - 3:00 PM EST
Jul 25
Webinar: Master Your Digital Marketing Metrics
2:00 PM - 3:00 PM EST