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Constant Contact > GMAIL Profile Picture

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SSRC01887
Rookie
0 Votes

When sending messages through constant contact to our members list the wrong profile picture appears. I confirmed that both gmail and constant contact have the exact same profile picture; however, when the email hits a gmail inbox it's neither of these pictures. Any thoughts?

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Caitlin_M
Administrator
0 Votes

Hi @SSRC01887. If your contact has your email saved in their address book with a different image, it will override what you have your image set to. Unfortunately there isn't a way around this unless they make a change on their end.

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Caitlin M.
Community Manager

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1 REPLY 1
Caitlin_M
Administrator
0 Votes

Hi @SSRC01887. If your contact has your email saved in their address book with a different image, it will override what you have your image set to. Unfortunately there isn't a way around this unless they make a change on their end.

--

Caitlin M.
Community Manager
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