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Create a segment of contacts by choosing specific criteria

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JackB31
Rookie
0 Votes

How to delete that segment of contacts from the main contact list.

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @JackB31 ,

 

At this time segments only allow for adding to lists. So the workaround to remove segmented contacts from a list would be:

  1. Add the segments to a newly made list made only for the sake of this workaround; call it something recognizable like "remove segment list."
  2. Go into the "remove segment list," and select-all the contacts by selecting the top-most checkmark box.
  3. At the top, click Actions > Remove from list > select your main contact list
  4. With those contacts removed from the main contact list, you're free to delete the "remove segment list" and the applicable segment.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @JackB31 ,

 

At this time segments only allow for adding to lists. So the workaround to remove segmented contacts from a list would be:

  1. Add the segments to a newly made list made only for the sake of this workaround; call it something recognizable like "remove segment list."
  2. Go into the "remove segment list," and select-all the contacts by selecting the top-most checkmark box.
  3. At the top, click Actions > Remove from list > select your main contact list
  4. With those contacts removed from the main contact list, you're free to delete the "remove segment list" and the applicable segment.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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