Custom Field in Link

ShaneK66 · ‎02-14-2023

I'm having an issue with custom fields & putting them as the href an <a> tag.

I can render the value normally in a plain body html template, however, when adding it to a link, it doesn't work.

The link populates to a #. Anyone else having this issue?

This template works to display the custom field:

<html>
 <body>
  <h1>[[custom.surveylink]]</h1>
 </body>
</html>

However, this does not work:

<html>
 <body>
  <h1>Your Link is [[custom.surveylink]]</h1>
  <a href="[[custom.surveylink]]">Click Here!</a>
 </body>
</html>

Email Screenshot from 1st example (working, h1 tag, no link)

Email Screenshot from 2nd example (not working, with link, clicking link does nothing)

You can see that the value is there when being displayed in an h1 tag, but switches to a # when being used in a link. Could someone help me out with this?

William_A · ‎02-14-2023

Hello @ShaneK66 ,

I'd spoke with our higher level technical team, and they're suggesting calling in so they can troubleshoot your code with you live. To reach them, you can call our general support, and request a transfer to the Tier 2 custom code team.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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