Deleted Contact

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VardanP
Rookie
0 Votes

Is there any way to restore contacts that were deleted? or retrieve previous contact list?

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William_A
Administrator
0 Votes

Hello @VardanP ,

 

If this is still within 24 hours of you accidentally deleting contacts, you can try calling our general support so they can collect the necessary info for a contact rewind, but please bear in mind we can't guarantee it will work perfectly.

 

If you know the list they were on, you can try searching for recent emails that were sent to that list, and export the Send report of the specific email to re-import into your contacts. Just the email addresses alone would be enough to restore the full data they had prior to deletion.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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William_A
Administrator
0 Votes

Hello @VardanP ,

 

If this is still within 24 hours of you accidentally deleting contacts, you can try calling our general support so they can collect the necessary info for a contact rewind, but please bear in mind we can't guarantee it will work perfectly.

 

If you know the list they were on, you can try searching for recent emails that were sent to that list, and export the Send report of the specific email to re-import into your contacts. Just the email addresses alone would be enough to restore the full data they had prior to deletion.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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