Summarize Your Email with AI When Posting to Social Media

Deleted Contact

SOLVED
Go to solution
VardanP
Rookie
0 Votes

Is there any way to restore contacts that were deleted? or retrieve previous contact list?

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @VardanP ,

 

If this is still within 24 hours of you accidentally deleting contacts, you can try calling our general support so they can collect the necessary info for a contact rewind, but please bear in mind we can't guarantee it will work perfectly.

 

If you know the list they were on, you can try searching for recent emails that were sent to that list, and export the Send report of the specific email to re-import into your contacts. Just the email addresses alone would be enough to restore the full data they had prior to deletion.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @VardanP ,

 

If this is still within 24 hours of you accidentally deleting contacts, you can try calling our general support so they can collect the necessary info for a contact rewind, but please bear in mind we can't guarantee it will work perfectly.

 

If you know the list they were on, you can try searching for recent emails that were sent to that list, and export the Send report of the specific email to re-import into your contacts. Just the email addresses alone would be enough to restore the full data they had prior to deletion.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
SEP 19
Achieve Your Goals with Multi-Channel Marketing Campaigns
2PM - 3PM EST