Solved: Deleted Contact - Constant Contact Community

VardanP · ‎11-02-2023

Is there any way to restore contacts that were deleted? or retrieve previous contact list?

William_A · ‎11-03-2023

If this is still within 24 hours of you accidentally deleting contacts, you can try calling our general support so they can collect the necessary info for a contact rewind, but please bear in mind we can't guarantee it will work perfectly.

If you know the list they were on, you can try searching for recent emails that were sent to that list, and export the Send report of the specific email to re-import into your contacts. Just the email addresses alone would be enough to restore the full data they had prior to deletion.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

William_A · ‎11-03-2023

Hello @VardanP ,

If this is still within 24 hours of you accidentally deleting contacts, you can try calling our general support so they can collect the necessary info for a contact rewind, but please bear in mind we can't guarantee it will work perfectly.

If you know the list they were on, you can try searching for recent emails that were sent to that list, and export the Send report of the specific email to re-import into your contacts. Just the email addresses alone would be enough to restore the full data they had prior to deletion.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

Deleted Contact

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Support Tips

Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

Casual Conversations: What's your go-to playlist?

Community Roundup: August 2024