Enter the Share Your Success Sweepstakes 2024 For the Chance to Win Great Prizes!

Deleted contacts

SOLVED
Go to solution
beulahB0
Rookie
0 Votes

I deleted my contacts by mistake. How can I recover my contacts?

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @beulahB0 ,

 

If this is still within 24 hours of you accidentally deleting contacts, you can try calling our general support so they can collect the necessary info for a contact rewind, but please bear in mind we can't guarantee it will work perfectly.

 

If you know the list they were on, you can try searching for recent emails that were sent to that list, and export the Send report of the specific email to re-import into your contacts. Just the email addresses alone would be enough to restore the full data they had prior to deletion.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @beulahB0 ,

 

If this is still within 24 hours of you accidentally deleting contacts, you can try calling our general support so they can collect the necessary info for a contact rewind, but please bear in mind we can't guarantee it will work perfectly.

 

If you know the list they were on, you can try searching for recent emails that were sent to that list, and export the Send report of the specific email to re-import into your contacts. Just the email addresses alone would be enough to restore the full data they had prior to deletion.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Share Your Success Sweepstakes

    Share a success story from the last year and be entered for a chance to win great prizes!

    Enter now!
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
DEC 12
Ask Us Anything: Your Digital Marketing Questions Answered
2PM - 3PM EST