Solved: Deleting bounced contacts but NOT unsubscribing th... - Constant Contact Community

NancyH462 · ‎05-06-2023

What happens when I delete bounced contacts but do NOT unsubscribe them? Will they continue to be sent email if they are still on a list?

William_A · ‎05-07-2023

Hello @NancyH462 ,

If you're truly deleting the bounce from your contacts, they won't be on lists or your account. Not unsubscribing them means that if you end up importing the contact again, they'll be re-added as an active contact and will likely continue to bounce.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎05-07-2023

Hello @NancyH462 ,

If you're truly deleting the bounce from your contacts, they won't be on lists or your account. Not unsubscribing them means that if you end up importing the contact again, they'll be re-added as an active contact and will likely continue to bounce.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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